Privacy Policy

Who Runs ed444

ed444 operates the online gaming platform available at ed444.ws. When this policy says "ed444", "we", or "us", it refers to the company that owns and operates this platform. For any privacy-related enquiry, the first point of contact is [email protected].

We collect personal data only to operate the platform, process payments, comply with anti-money-laundering requirements, and keep Bangladesh-based players safe. We do not sell or rent personal data to any third party for their own marketing purposes.

Information We Collect

We collect two types of information: data you provide directly, and data generated automatically when you use the platform.

Data you provide

• Account registration: full name, date of birth, mobile number, email address, and preferred currency (৳ BDT).
• KYC documents: National ID Card (NID), Passport, or Driving Licence — uploaded before your first withdrawal.
• Payment details: bKash/Nagad/Rocket mobile wallet numbers or bank account details used for deposits and withdrawals.
• Support messages: content of live-chat conversations and emails sent to [email protected].
• Responsible-gaming preferences: self-exclusion requests, deposit limits, and session reminders you set in your account.

Data collected automatically

• Device & browser: IP address, device model, OS version (Android 6.0+), browser type.
• Session activity: pages visited, games launched, bets placed, login timestamps.
• App diagnostics: crash logs and performance data from the ed444 app (version 2.1.2, 36 MB).
• Cookies and local storage: see the Cookies section below.

How We Use Your Data

Sharing With Third Parties

ed444 does not sell personal data. We share data only where necessary:

• Payment processors: bKash, Nagad, Rocket, and partner banks receive only the transaction details needed to complete a transfer.
• Game providers: Sexy Gaming, Spribe, Evolution, JDB, Habanero, and Pragmatic Play receive a pseudonymous player ID and bet history to run their game servers. They do not receive your name or mobile number.
• Identity-verification services: KYC document images are processed by our verification partner under strict data-processing agreements.
• Law enforcement and regulators: we disclose data when required by a valid legal order.
• No advertising networks: we do not share your data with any ad platform for retargeting.

Payment & KYC Data

All deposits at ed444 arrive within 1 minute, and withdrawals are processed within 17 minutes (minimum withdrawal ৳1,400; maximum ৳210,000 per day). To complete a withdrawal, you must first pass KYC verification — this is a one-time step, usually reviewed within 24 hours of document submission.

KYC documents (NID, Passport, or Driving Licence) are stored in encrypted form and accessed only by the compliance team. Once verification is complete, documents are retained for the minimum period required by applicable regulations and then securely deleted.

Cookies & Tracking

The ed444.ws website uses cookies and similar technologies. Here is a plain-English breakdown:

You can clear cookies at any time through your browser settings. Clearing essential cookies will log you out of your ed444 account.

How Long We Keep Your Data

We keep your data for as long as your account is active, plus an additional period required for legal and regulatory purposes. Here are the main retention windows:

• Account & profile data: retained for the lifetime of your account, then 5 years after closure.
• Transaction records: 7 years from the date of each transaction (financial-reporting requirement).
• KYC documents: 5 years from account closure or the last regulated transaction.
• Support chat transcripts: 2 years from the date of the conversation.
• App crash logs: 90 days, then automatically purged.

When retention periods expire, data is deleted or anonymised so it can no longer be linked to you personally.

Your Rights

You have the following rights over the personal data ed444 holds about you:

• Access: request a copy of the data we hold about you.
• Correction: ask us to fix inaccurate data (for example, a misspelled name).
• Deletion: ask us to delete your account and associated data, subject to legal retention requirements.
• Restriction: ask us to pause processing your data while a dispute is resolved.
• Portability: receive your account data in a machine-readable format (CSV or JSON).
• Withdraw consent: opt out of marketing communications at any time — this does not affect other account functions.
• Objection: object to processing carried out under our legitimate interest, in which case we will review and respond within 30 days.

To exercise any of these rights, email [email protected] with the subject line "Privacy Request". We will respond within 30 days. Identity verification may be required before we can action a request.

Security Measures

ed444 uses industry-standard technical and organisational measures to protect your data:

• SSL/TLS encryption for all data transmitted between your device and ed444.ws.
• AES-256 encryption for sensitive data stored on our servers (passwords, KYC documents, payment details).
• Two-factor authentication (2FA) available on all accounts.
• Access to personal data is restricted to staff with a documented need — no broad internal access.
• Regular security audits and penetration testing by an independent third party.
• Automated fraud-detection systems that flag unusual transaction patterns in real time.

No system is 100% secure. If you suspect unauthorised access to your account, contact our 24/7 live chat immediately or email [email protected].

Players Under 18

ed444 is strictly for users aged 18 and over. We do not knowingly collect personal data from anyone under 18. Age is verified at account registration (date of birth) and confirmed during KYC review. If we discover that a minor has created an account, we will suspend that account, cancel any pending transactions, and delete the data as quickly as legally possible.

If you believe a minor has registered on ed444, please contact us at [email protected] immediately.

Updates to This Policy

We may update this Privacy Policy from time to time — for example, if we add a new payment method or change our data-storage provider. When we make a material change, we will notify you by email and display a notice on the ed444.ws homepage for at least 14 days before the change takes effect. The "Last reviewed" date at the top of this page will always show when the policy was last updated.

Continuing to use the platform after the effective date of an update means you accept the revised policy. If you disagree with a change, you can close your account by contacting support.

Contact the Privacy Team

For any question about this policy or the data ed444 holds about you, reach out through any of these channels: